IIM Amritsar's Publications


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Total No of Publication : 63

Multi-stage hybrid model for supplier selection and order allocation considering disruption risks and disruptive technologies

  • Authors: Kaur H., Prakash Singh S.
    Year: 2021 | IIM Amritsar
    Source: International Journal of Production Economics
    DOI: 10.1016/j.ijpe.2020.107830

In recent times, Supply chains are required to undergo the structural changes in order to adapt to the positive events such as Industry 4.0 and negative events such as natural and man-made disasters. Both positive and negative events tend to cause disruptions and affect business operations continuit...(Read Full Abstract)

Religious influences in unrestrained consumer behaviour

  • Authors: Singh J., Singh G., Kumar S., Mathur A.N.
    Year: 2021 | IIM Amritsar
    Source: Journal of Retailing and Consumer Services
    DOI: 10.1016/j.jretconser.2020.102262

Religion is known for transforming human behaviour in many ways. This research investigates the influence of religiosity on two unrestrained buying constructs; impulsive and compulsive buying. The focus of this paper is on both intrinsic and extrinsic dimensions of religiosity. The first study provi...(Read Full Abstract)

The role of cognitive complexity and risk aversion in online herd behavior

  • Authors: Rejikumar G., Asokan-Ajitha A., Dinesh S., Jose A.
    Year: 2021 | IIM Amritsar
    Source: Electronic Commerce Research
    DOI: 10.1007/s10660-020-09451-y

This paper investigated the role of information related, social and customer characteristics in public information adoption tendencies of online customers to result in herding in e-commerce. E-commerce platforms contains numerous online reviews about products which have the potential to influence cu...(Read Full Abstract)

“#Government” - Understanding Dissemination, Transparency, Participation, Collaboration and Engagement on Twitter for Citizens

  • Authors: Grover P., Kar A.K.
    Year: 2020 | IIM Amritsar
    Source: IFIP Advances in Information and Communication Technology
    DOI: 10.1007/978-3-030-64849-7_33

This study tries to explore how social media had been used for public administration activities across the global by analysing the tweets tagged with “#government” and “#gov”. On the basis of the literature social media usage by public administration had been classified into five dimensions, namely ...(Read Full Abstract)

An integrated decision-making approach for cause-and-effect analysis of sustainable manufacturing indicators

  • Authors: Bhanot N., Qaiser F.H., Alkahtani M., Rehman A.U.
    Year: 2020 | IIM Amritsar
    Source: Sustainability (Switzerland)
    DOI: 10.3390/su12041517

Sustainability is a growing concern for manufacturing companies, as they are major contributors to pollution and consume a substantial portion of the world's natural resources. Sustainable manufacturing can reduce waste, conserve energy and increase resource efficiency. However, one of the main chal...(Read Full Abstract)

An integrated DEMATEL-MMDE-ISM based approach for analysing the barriers of IoT implementation in the manufacturing industry

  • Authors: Singh R., Bhanot N.
    Year: 2020 | IIM Amritsar
    Source: International Journal of Production Research
    DOI: 10.1080/00207543.2019.1675915

Incorporation of smart devices within the older framework has brought along significant challenges. This paper presents a detailed analysis of the barriers faced during the implementation of Internet of Things (IoT) within the manufacturing sector. In addition, the authors aim to obtain a hierarchic...(Read Full Abstract)

Building consumer–brand relationships through brand experience and brand identification

Both academics and industry are focusing heavily on building and nurturing consumer–brand relationships. Despite this interest, till now the role of traditional marketing constructs have been explored in developing such relationships. This study presents and tests a unique framework of consumer–bran...(Read Full Abstract)

Consumer Acceptance of Camel Milk in Emerging Economy

  • Authors: Mohan G., Gupta V., Raj A., Kaur R.
    Year: 2020 | IIM Amritsar
    Source: Journal of International Food and Agribusiness Marketing
    DOI: 10.1080/08974438.2018.1549521

Camel is considered as an indispensable part of desert eco-framework across the globe. Apart from helping in transport, it is also used for its milk. Camel's milk is used worldwide because of its salty taste. However, it has many beneficial effects such as cure for autism and helps to control diabet...(Read Full Abstract)

Consumers’ intention to use environment-friendly ethical transportation medium: A conceptual framework and empirical evaluation

  • Authors: Kumar B., Srivastava H.S., Singh G.
    Year: 2020 | IIM Amritsar
    Source: Transportation Research Part F: Traffic Psychology and Behaviour
    DOI: 10.1016/j.trf.2020.03.005

This study conceptualizes and tests a framework to understand consumers’ intention to use environment-friendly ethical transportation medium. It primarily uses ethical decision-making model and extends it under the purview of self-consistency theory. Based on the survey of 158 respondents and analys...(Read Full Abstract)

Does experience affect engagement? Role of destination brand engagement in developing brand advocacy and revisit intentions

  • Authors: Kumar V., Kaushik A.K.
    Year: 2020 | IIM Amritsar
    Source: Journal of Travel and Tourism Marketing
    DOI: 10.1080/10548408.2020.1757562

Destination brand engagement (DBE) has emerged as a valuable construct for developing and maintaining enduring relationships with consumers. This study investigates the relationships among DBE, destination brand experience, and visitor outcomes by supplementing the existing research in two ways: fir...(Read Full Abstract)

Does servant leadership affect work role performance via knowledge sharing and psychological empowerment?

  • Authors: Tripathi D., Priyadarshi P., Kumar P., Kumar S.
    Year: 2020 | IIM Amritsar
    Source: VINE Journal of Information and Knowledge Management Systems
    DOI: 10.1108/VJIKMS-10-2019-0159

Purpose: This paper aims to examine how servant leaders play an essential role in employee work role performance by assessing the mediating role of knowledge sharing and psychological empowerment. Design/methodology/approach: Data was collected from a sample of 583 employees working in a public sect...(Read Full Abstract)

Examining the Antecedents and Consequences of Customers’ Trust Toward Mobile Retail Apps in India

  • Authors: Kaushik A.K., Mohan G., Kumar V.
    Year: 2020 | IIM Amritsar
    Source: Journal of Internet Commerce
    DOI: 10.1080/15332861.2019.1686333

Mobile applications, commonly called ‘apps’, have become all-pervading nowadays, reducing considerably manual Labor and the time required to complete a transaction. However, despite this convenience, their acceptance and adoption across the social spectrum is low. The authors proposed and tested a m...(Read Full Abstract)

Forays into omnichannel: An online retailer's strategies for managing product returns

  • Authors: Mandal P., Basu P., Saha K.
    Year: 2020 | IIM Amritsar
    Source: European Journal of Operational Research
    DOI: 10.1016/j.ejor.2020.10.042

E-commerce has witnessed a steady growth with advances in digital technologies. However, one of the challenges faced by online retail is its inability to provide customers with the opportunity to “touch-and-feel” a product before purchasing, thereby resulting in a higher rate of product returns. To ...(Read Full Abstract)

Mediating role of mentoring functions on linking personality and occupational commitment in Indian organizations

This study investigated the mediating effect of mentoring on the relationship between the Five Factor Model (FFM) Personality traits and occupational commitment (OC). The study used cross-sectional survey-based research design. Data were collected from 362 managers of public and private sector organ...(Read Full Abstract)

Mining the Social Discussions Surrounding Circular Economy: Insights from the Collective Intelligence Shared in Twitter

  • Authors: Grover P., Kar A.K.
    Year: 2020 | IIM Amritsar
    Source: IFIP Advances in Information and Communication Technology
    DOI: 10.1007/978-3-030-64861-9_27

Organisations like UNDP, UNEP, CES and many more along with Fortune 500 companies have been sharing support towards the circular economy in order to bring focus towards long term sustainability. The purpose of this study is to explore the collective intelligence towards circular economy which may he...(Read Full Abstract)

Quantifying reusability of software components using hybrid fuzzy analytical hierarchy process (FAHP)-Metrics approach

  • Authors: Thapar S.S., Sarangal H.
    Year: 2020 | IIM Amritsar
    Source: Applied Soft Computing Journal
    DOI: 10.1016/j.asoc.2019.105997

The role of reusability cannot be neglected in the software component selection since it determines the worth of a component for its potential (re)use. The reusability is a qualitative feature and it is arduous to measure it directly. Typically, it is assessed subjectively without paying much heed t...(Read Full Abstract)

S P balasubrahmanyam the last tree in a wasteland?

  • Authors: Kommu R.V.
    Year: 2020 | IIM Amritsar
    Source: Economic and Political Weekly

Service profit chain and throughput orientation: a manager-employee-customer triad perspective in services

  • Authors: Patel P.C., Sahi G.K., Gupta M., Jayaram J.
    Year: 2020 | IIM Amritsar
    Source: International Journal of Production Research
    DOI: 10.1080/00207543.2019.1708991

Building on the Theory of Constraints (TOC) in the service context and drawing on internal and external service profit chain literature, we explore the role of throughput orientation at the manager-employee-customer triad level. Controlling for archival performance data at the branch level of banks,...(Read Full Abstract)

The effects of strategic orientation on operational ambidexterity: A study of indian SMEs in the industry 4.0 era

  • Authors: Sahi G.K., Gupta M.C., Cheng T.C.E.
    Year: 2020 | IIM Amritsar
    Source: International Journal of Production Economics
    DOI: 10.1016/j.ijpe.2019.05.014

Drawing on previous literature suggesting that cross-functional integration is highly desirable in the operations management domain, we analyze the effects of strategic orientation (entrepreneurial and market orientations) on operational ambidexterity (exploration and exploitation) for improving bus...(Read Full Abstract)

A comparative study on application of acidithiobacillus ferrooxidans and aspergillus niger for biomachining of en-19 alloy steel

  • Authors: Jhajj T.S., Sodhi A.K., Bhanot N.
    Year: 2019 | IIM Amritsar
    Source: Lecture Notes in Civil Engineering
    DOI: 10.1007/978-3-030-02707-0_38

Paris climate deal has strengthened the claims of adopting sustainable manufacturing and development practises. The manufacturing sector of any country often gets the important consideration in their country’s macroeconomic and social policies especially in the context of developing countries. Thoug...(Read Full Abstract)