IIM Kozhikode's Publications

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Total No of Publication : 556


Simultaneous product and service delivery vehicle routing problem with time windows and order release dates

  • Authors: Li W., Li K., Kumar P.N.R., Tian Q.
    Year: 2021 | IIM Kozhikode
    Source: Applied Mathematical Modelling
    DOI: 10.1016/j.apm.2020.07.045

In this paper, a new variant of the well-known vehicle routing problem with time windows (VRPTW) called as the simultaneous product and service delivery problem with order release dates is studied. The problem is motivated by the operations of a 3PL service provider who manages the last mile deliver...(Read Full Abstract)


Addressing service failure and initiating service recovery in online platforms: literature review and research agenda

Academic research has given considerable attention to service failure and subsequent recovery efforts in an online environment. Nevertheless, existing research examining the effectiveness of recovery interventions in this context is relatively inconclusive, and the results reported are found to be c...(Read Full Abstract)


Agrarian suicides in India: myth and reality

  • Authors: Nair S.R.
    Year: 2020 | IIM Kozhikode
    Source: Development Policy Review
    DOI: 10.1111/dpr.12482

Motivation: Farmer suicides in India have been intensely debated since the economic reforms of the early 1990s. A closer look at the statistics, however, suggests that singling out farmer suicides may miss the point, because other professions have higher rates of suicide. This article aims to set fa...(Read Full Abstract)


Amul Dairy (GCMMF): Expanding in the USA, leveraging the e-commerce advantage

  • Authors: Bhattacharyya J., Krishna M.U.B., Premi P.
    Year: 2020 | IIM Kozhikode
    Source: International Journal of Management and Enterprise Development
    DOI: 10.1504/IJMED.2020.107402

The case discusses GCMMF's business strategy to achieve a competitive advantage in the domestic market and that they are trying to leverage the advantage of e-commerce giant Amazon to explore the US market. Based on a business situation, the case tries to bring out the decision-making situation: Sho...(Read Full Abstract)


An exploration of public risk perception and governmental engagement of nuclear energy in India

  • Authors: Ram Mohan M.P., Namboodhiry S.K.
    Year: 2020 | IIM Kozhikode
    Source: Journal of Public Affairs
    DOI: 10.1002/pa.2086

Public acceptance constitutes an important factor in successfully establishing and operating nuclear power plants. This paper explores public attitudes to the Kudankulam Nuclear Power Project commissioned in 2013 and situated in Southern India, through assessing the role of socio-demographic factors...(Read Full Abstract)


An index of teaching performance based on students' feedback

  • Authors: Marozzi M., Chowdhury S.
    Year: 2020 | IIM Kozhikode
    Source: Monte Carlo Methods and Applications
    DOI: 10.1515/mcma-2020-2059

Evaluation of teaching performance of faculty members, on the basis of students' feedback, is routinely performed by almost all tertiary education institutions. Objective assessment of faculty members requires a comprehensive index of teaching performance. A composite indicator is proposed to assess...(Read Full Abstract)


Application of a hybrid selective inventory control technique in a hospital: a precursor for inventory reduction through lean thinking

  • Authors: Gurumurthy A., Nair V.K., Vinodh S.
    Year: 2020 | IIM Kozhikode
    Source: TQM Journal
    DOI: 10.1108/TQM-06-2020-0123

Purpose: The cost of providing healthcare is spiralling up in recent times. On the one hand, patients expect the highest quality of service, while on the other hand, the managers of the healthcare services want to minimise the total operating expenses. Hence, healthcare organisations implement lean ...(Read Full Abstract)


Availability modeling and estimation of Fluid Catalytic Cracking Unit using generalized Stochastic Petri Nets

  • Authors: Gurunathan T.
    Year: 2020 | IIM Kozhikode
    Source: International Journal of Quality and Reliability Management
    DOI: 10.1108/IJQRM-07-2019-0242

Purpose: The purpose of this paper to present a practical and systematic approach to estimate the availability of a process plant using generalized stochastic Petri nets (GSPNs). The actual live problem at a fluid catalytic cracking unit (FCCU) of a refinery is used to demonstrate this approach. Des...(Read Full Abstract)


B2C E-business use in a country: The roles of E-government maturity, corruption, and virtual social networks diffusion

  • Authors: Arayankalam J., Krishnan S.
    Year: 2020 | IIM Kozhikode
    Source: Proceedings of the 24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020

Research exploring the link between e-government and e-business is still at a nascent stage. Motivated to advance this research area, using a quantitative study by employing publicly available data, we explore the relationships between e-government maturity, corruption, VSN diffusion, and B2C e-busi...(Read Full Abstract)


Boss was not yet pleased; Did the performance matter?

  • Authors: Pallikara R.
    Year: 2020 | IIM Kozhikode
    Source: Emerald Emerging Markets Case Studies
    DOI: 10.1108/EEMCS-09-2019-0245

Learning outcomes: To evaluate a difficult career choice under compelling organizational circumstances. To analyse a complex organizational culture to understand the nuances of career decisions. To relate career dilemmas to relevant conceptual and theoretical strands of organizational behaviour. To ...(Read Full Abstract)


Capital budgeting: Maledia Broadcasting Ltd

  • Authors: Purani K., Jeesha K.
    Year: 2020 | IIM Kozhikode
    Source: Asian Journal of Management Cases
    DOI: 10.1177/0972820120922641

In 2011, Samjad, deputy CEO of Maledia Broadcasting Limited (MBL)—a new venture of the media group Maledia, based in Cochin, India—prepared to make financial projections to justify the feasibility of the new Malayalam news channel. He was faced with challenges of making estimates that made the proje...(Read Full Abstract)


Case Analysis II: City Union Bank: residual income approach to valuation


Consumer response towards social media advertising: Effect of media interactivity, its conditions and the underlying mechanism

  • Authors: S S., Paul J., Strong C., Pius J.
    Year: 2020 | IIM Kozhikode
    Source: International Journal of Information Management
    DOI: 10.1016/j.ijinfomgt.2020.102155

Marketers increasingly use social media platforms as a promotion channel, and doing this, they prefer highly interactive social media because it allows consumers to socialize and network better. However, in this media, attention is often restricted towards primary purpose only as a result of the lev...(Read Full Abstract)


Daily weather only has small effects on wellbeing in the US

  • Authors: Frijters P., Lalji C., Pakrashi D.
    Year: 2020 | IIM Kozhikode
    Source: Journal of Economic Behavior and Organization
    DOI: 10.1016/j.jebo.2020.03.009

Average surface temperatures in the US are now 1.11° Celsius higher than a century ago, and the last years witnessed above-average precipitation. We combine the daily Gallup data and the Agricultural Analytics dataset to address the question of whether such changes in the weather have increased or d...(Read Full Abstract)


Development of a reliable and flexible supply chain network design model: a genetic algorithm based approach

  • Authors: Vishnu C.R., Das S.P., Sridharan R., Ram Kumar P.N., Narahari N.S.
    Year: 2020 | IIM Kozhikode
    Source: International Journal of Production Research
    DOI: 10.1080/00207543.2020.1808256

Enhancing the proactive strategic capabilities to withstand the most unfavourable circumstances is always appreciated as a long-term policy rather than incident-based responses. The present research is positioned on this fundamental notion of supply chain risk management with a particular focus on s...(Read Full Abstract)


Dynamics of variance risk premium: evidence from India

  • Authors: Sankar G., Ramachandran S., Lukose P J J.
    Year: 2020 | IIM Kozhikode
    Source: International Review of Economics and Finance
    DOI: 10.1016/j.iref.2020.06.010

Extant empirical evidence suggests that variance risk might not be priced in markets that witness high retail participation. We examine and reject this hypothesis using data from Indian markets. We employ both model-dependent and model-free approaches in our analysis. Our result is robust to alterna...(Read Full Abstract)


Effect of frontline employee's hope and consumer failure during consumer-created emergencies

  • Authors: Ranjan K.R., Dash R., Sugathan P., Mao W.
    Year: 2020 | IIM Kozhikode
    Source: Journal of Service Theory and Practice
    DOI: 10.1108/JSTP-01-2020-0007

Purpose: In important interpersonal service interactions with a frontline employee (FLE), consumers at times fail to carry out their share of responsibility in the execution of the service, resulting in a situation of “consumer created emergency”. This might defeat the consumer's goal of availing th...(Read Full Abstract)


Errors due to departure from independence in exponential series system

  • Authors: Nanda A.K., Gayen S., Chowdhury S.
    Year: 2020 | IIM Kozhikode
    Source: Communications in Statistics - Theory and Methods
    DOI: 10.1080/03610926.2020.1811340

In reliability and life testing, when the exponentially distributed components are put in series, it is generally assumed that the lifetimes of the components are independently distributed, which leads to some errors when in fact they are not independent. In this paper, we study the relative errors ...(Read Full Abstract)


Examining differences in perceptions of trust, privacy and risk in home and public Wi-Fi internet channels

  • Authors: Kaleta J.P., Mahadevan L.
    Year: 2020 | IIM Kozhikode
    Source: Journal of Systems and Information Technology
    DOI: 10.1108/JSIT-04-2019-0075

Purpose: Research of people’s perceptions of trust, privacy and risk on the internet has generally neglected the impact of the variety of channels used to access the internet. People primarily access the internet using internet channels at home, work, public Wi-Fi (hotspots) or through their mobile ...(Read Full Abstract)


Finding the microfoundations of organizational ambidexterity - Demystifying the role of top management behavioural integration

  • Authors: Venugopal A., Krishnan T.N., Upadhyayula R.S., Kumar M.
    Year: 2020 | IIM Kozhikode
    Source: Journal of Business Research
    DOI: 10.1016/j.jbusres.2019.08.049

Organizational ambidexterity in a firm is significantly influenced by the behavioural integration of the Top Management Team (TMT). Researchers observe that ambidextrous firms are associated with two dimensions of dexterity, namely, balanced and combined dimensions. However, studies do not explain t...(Read Full Abstract)